Discontinued Support of Netscape

Date Posted: January 10, 2008

After careful deliberation, the BTInet Help Desk has decided to discontinue support of the Netscape browser effective February 1, 2008. This decision is based in part on the following information:

• Beginning February 1, 2008, AOL has decided to discontinue all new development and support of the Netscape browser to focus more on an ad-supported web business. More information on this decision can be accessed at AOL's official announcement site.
• BTInet provided notification on July 17, 2007, that the Help Desk will be offering limited support of the Netscape browser. AOL's announcement resulted in our having to re-evaluate our support of this browser.

What does this mean to you?

If you haven't already, you may want to consider looking at other browser options to replace Netscape. It is our recommendation to use the preinstalled versions of Internet Explorer and Outlook Express or Windows Mail already on your computer. If you have been, and continue to allow Windows Update to run on your computer, you should have the latest supported versions of these applications. Information on how to configure Internet Explorer and Outlook Express can be accessed on our Browser Software Updates and Instructions site.

We apologize for any inconvenience this decision may cause you; however, we do feel that this is a necessary step for us to provide the best possible level of support as well as an overall enjoyable Internet experience for our customers.