Article DSL017
I am unable to browse with my DSL service, what should I do?
If you are currently unable to browse, before doing anything else try power cycling your Qwest provided modem by unplugging the power cord from the device for 30 seconds and plugging it back in to resolve any possible lock-up or disconnect issues that may have occurred. After the modem has powered back up, reboot your computer and see if the issue has resolved itself.
If you are still unable to browse, contact the BTInet Help Desk for further assistance.
