Article WBM002
When I click on the Compose or Reply buttons in Webmail, nothing happens. What am I doing wrong?
The compose and reply windows in Webmail are pop-up windows that open separately from your main browser window. If you have a pop-up blocker application on your computer, it may be set to block Webmail from opening these screens.
The following information pertains to the most common pop-up blocking applications we have seen our customers using. It is offered to provide you directions in how to disable/modify your pop-up blocking software to allow pop-ups in Webmail. The steps listed may not exactly correspond to the version of software you are currently using. BTInet assumes no liability for the use of the following information and provides no warranties regarding the use or accuracy of the information conveyed.
